The Reactivation Campaign is officially live across all Physiomed clinics as of today. Patients meeting the criteria will start receiving automated outreach to book their next visit.

• ⚠️Prerequisites must be in place

  This campaign relies on properly discharged cases and clean booking configurations. If your clinic hasn't reviewed these, the campaign will not produce results for you. Refer back to the May 19th preview session or the resource page for the full checklist.

• Email & SMS Outreach

  Patients are contacted via their preferred communication method — three touchpoints over the campaign cycle, with direct links to book through your client portal.

• What to expect

  Bookings will start trickling in through your portal as patients respond. Make sure your booking reasons are clean and your practitioner schedules are accurate so these clients can book smoothly without staff intervention.

• Troubleshooting

  Not seeing results? First check your prerequisites. If everything looks right and you're still seeing nothing, reach out and we'll take a look.